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Ximbio Privacy Policy




Ximbio is the trading name of Cancer Research Technology Limited’s diagnostic tools and reagents business and any use of “we”, “us” or “our” in this document means or refers to Cancer Research Technology Limited, a company registered in England and Wales under company number 1626049 with its registered office at Angel Building, 407 St. John Street, London, EC1V 4AD.

In our ongoing commitment to protecting your privacy, the following policy is designed to give you information on which of your information we collect in providing services to you, how we store it and how we use it.

What Information we Collect

By browsing our website we may collect non-personally identifiable information such as which pages users visit most often and which services or facilities are of most interest to users.

We may use the information we collect to personalise the way our websites are presented when users visit them, to make improvements to our websites and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.

To register as a user we will ask you to create an account at which point we will collect information which will personally identify you such as your name, address and email address. We may in subsequent communications collect further personally identifiable information e.g. your payment details at the point of ordering any of our research reagents.

How we Use your Information

We will use your information only to communicate with you and provide you the services and facilities that you have requested. This may include sending you communications with service announcements or any promotional announcements or newsletters. In keeping with our respect for your privacy you may opt out of receiving marketing materials at any time by sending an email with the subject line ‘unsubscribe’ to enquiries@ximbio.com. You may also opt out by changing your user profile on Ximbio here https://www.ximbio.com/account.

We may use third party website hosting or similar services in which case our service providers will receive your personal data and transfer it on to us.

Sharing your Information

We will not sell, rent or otherwise trade for money your personal information. Circumstances in which we may be required to share your information with third parties are as follow:

(a) Where we use third party service providers to perform tasks on our behalf, such as shipping reagents to you or processing a payment for us.

(b) To comply with any applicable laws or legal, government or regulatory order served by a body with appropriate authority.

(c) Where a condition of retaining a reagent in our catalogue is that we provide certain information of who is requesting that reagent to the depositing party.

(d) In the event of any transition of the Ximbio business such as its sale, merger, acquisition, change of control, reorganisation or liquidation we may transfer, sell or assign your personal information to the new controlling company. You will be notified in an appropriate manner of any such change and provided with further information at that time as to your options in relation to your personal information.

In the foregoing circumstances we will only share that personal information of yours necessary to perform the required function and will take reasonable measures to ensure that the third party recipient has appropriate controls in place to protect the privacy of your information.

Where our website offers the ability to contact other researchers we will not reveal either your or the other party’s contact details directly but will forward the message through a centralised hub in order to protect the security of each party’s contact details.

Your Consent

By providing us with your personal data, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions outside the UK if necessary for the above purposes. These countries may not provide the same level of data protection as the UK. If we do make such a transfer, we will, if appropriate, put appropriate controls in place to ensure your information is protected.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected and/or removed. If you wish to exercise these rights please email enquiries@ximbio.com.

Our websites may include links to websites run by other organisations. We are not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Changes

If your personal details change please help us to keep your information up to date by sending an e-mail to enquiries@ximbio.com.

We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.